Why cant I renew my health card online with the Ontario Photo Card

2022-10-09


If we want to renew the health card online, we can use both the driver's license and the Ontario Photo card. But there are prerequisites.

Some seniors do not have a driver's license but only have a photo card. The following are the necessary conditions for renewing a health card online with a photo card:

(FROM Service Ontario)

To use this online service, you must have:

  • a photo health card that will expire within 90 days, or expired on or after December 1, 2019, and be eligible for OHIP coverage
  • a valid Ontario photo card that isn't expired or cancelled
  • an up-to-date photo and signature on your health card
  • an up-to-date address with ServiceOntario for your health card
    1. You cannot renew your health card online within 90 days of changing your address with ServiceOntario
  • If you are between 75 and 80, you have to renew in-person to take a new photo. If you are over 80, you can renew your health card by mail.